On July 1, 2011, the “Program Integrity Rule” amendment of Title IV of the Higher Education Act took effect. One of the requirements of the Program Integrity Rule is that each college or university authorized to offer postsecondary education in one or more States ensure access to a complaint process that will permit student consumers to address the following:
As an institution authorized to provide postsecondary education in the State of Ohio, The College of Wooster is committed to full compliance with the Program Integrity Rule, and provides the following information about our accreditation and complaint processes to all current and/or prospective students.
The College of Wooster seeks to resolve all student concerns in a timely and effective manner. Many student concerns are addressed through academic and student life policies and procedures that are described in The Scot’s Key and The Catalogue.
However, some student concerns or complaints may pertain to alleged violations of State consumer protection laws such as fraud and false advertising, alleged violations of State laws or rules relating to the licensure of postsecondary institutions, and complaints relating to the quality of education or other State or accreditation requirements.
Personnel in the offices of Admissions, Financial Aid, Academic Affairs, Dean of Students, Business Office, Registrar, President, and Information & Planning can address and resolve most if not all of the questions and concerns you may have:
It is expected that students will fully utilize any or all of the College's administrative procedures to address concerns or complaints in as timely a manner as possible. On occasion, however, a student may believe that these administrative procedures have not adequately addressed concerns identified under the Program Integrity Rule. In those select cases, the following independent resources are available to the student:
Adopted by the President's Cabinet: 10 January 2013
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1189 Beall Avenue, Wooster, Ohio 44691. (330) 263-2000
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