Effectiveness and Efficiency Measurement for Service Departments
Student Participants: Diane Burtch, Priyavadan Mamidipudi, Joseph Kostakis
Faculty Advisor: Dr. Jim Hartman
Note: The 1994 summer research project was entitled
Math Clinic, rather than AMRE.
This project team was asked to consider the same issues which the Governmental Accounting Standards Board (GASB) reviewed when evaluating "Service Efforts and Accomplishments (SEA)." The goal set out by the team was to create tables of SEA indicators and data pertaining to these indicators. The purpose of the data tables was to allow the City of Wooster to review budget items with greater ease, as well as compare departmental data, as each department would use the same format for reporting. The completed project became the springboard into an experimental phase as the city attempts to implement the GASB recommendations.
Student Participants: Chris Guciardo, Scott Meech, Monica Renier
Faculty Advisor: Dr. John Ramsay
At the time of the AMRE project, Smith Dairy was experiencing a serious crunch on storage space
for one-half gallon cardboard ice cream carton inventory. The AMRE team was
asked to do an analysis of this inventory and its space utilization, and make
recommendations as to how Smith's should deal with the space limitations. A
production/inventory model was devised and applied (through a spreadsheet analysis)
to two years of production and ordering data. The model was a modification of
a standard Economic Order Quantity model, incorporating various ordering and
holding trends with safety stock levels. This model enabled the AMRE team to
make recommendations on warehouse utilization, safety stock levels, and batch
order sizes for the different ice cream carton types. The recommendations were
meant to help relieve some of the pressure on current inventory storage space.
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Last Updated July 6, 2000 Devoki Dasgupta dasgupdd@wooster.edu Dustin J. Welty dwelty@wooster.edu |