Learn members' names quickly.
Use names when addressing members.
Suggest the use of some methodology whereby the members will get to know each other quickly.
Encourage the group to agree on a methodology or procedure before "jumping into" the discussion itself.
Give any data to the group on relevant topics that the group discusses do not keep any "special data" secret
Attempt to "listen" for the feelings as well as the ideas of the members. Listen for what is behind the remarks as well as the remark itself.
Look mainly at the overall group atmosphere do not be trapped into overreacting to the needs of specific individuals. Try to maintain a balance of sensitivity to the task, group, and individual needs.
Avoid closed-ended questions (questions to which someone can answer yes or no). Instead, utilize open-ended questions, i.e., "What's your reaction to this situation?"
Learn to tolerate some silences. People need time to think. Also, if you jump in too quickly, this cuts off the potential of one student responding to another.
Summarize and clarify occasionally. Always remain neutral on any issue. Remember that the chairperson can sometimes "take sides" by carefully choosing the time to summarize.
When disagreement occurs, turn discussion to the group for solution.
Show a genuine interest in the member and what he/she has to say.
Keep responses to a minimum. Self-disclosure can be useful when it is carefully chosen.
Rotate group leadership, asking group members to lead discussion.
Encourage a broad view of the problem and wide participation by occasionally asking if there are alternate points of view.
Even if you have planned questions, be flexible; go where the energy is.