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Getting Help: For Faculty & Staff

The College provides the following to all current members of the faculty and staff (half time or greater) through the Office of Information Technology:

  1. A personal computer;
  2. Microsoft Office and other software applications;
  3. Access to shared print devices and copiers in all academic buildings and in other locations across the campus;
  4. Access to the high speed campus network, the Internet and Internet2;
  5. Wireless access to the campus network within all academic buildings and other locations across the campus;
  6. Virtual Private Network (VPN) service to permit secure access to network resources from off-campus locations;
  7. File storage space on the College's Novell network;
  8. An email account;
  9. Access to the Moodle course management system;
  10. Computer support via the IT Help Desk (x4357);
  11. Support for curricular computing projects as time and expertise allow.

The College makes every attempt to provide each faculty member with a personal computer and software that meet teaching and most research requirements within the limits of the budget. Each year computer systems are considered for replacement based on age, user requirements, and resource availability.

Please note the following:

  1. Computer equipment supplied to faculty and staff remains the property of the College and must be returned to the College when a faculty or staff member's contract expires or is terminated.
  2. Normally, personal computers will move with individuals when they change offices, except in the case of visiting members of the faculty who use the office and computer of a continuing faculty member.
  3. When the College supplies an upgraded computer to a faculty or staff member, either through the centralized upgrade process or through a grant, the computer being replaced will return to the College's equipment pool for reassignment or disposal.
  4. Faculty members going on leave may not take their office computers unless approved by the Director of User Services and are reminded that loaner laptops are available through User Services.
  5. Exceptions to these policies must be approved by the Vice President for Academic Affairs and the Chief Information Technology Officer.

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The Office of Information Technology
Morgan Hall, 4th Floor
(330) 287-3000, xHELP
IT-Request@wooster.edu
Monday - Friday
8:00am - 5:00pm
(major holidays excepted)
© 2008 The College of Wooster · Last modified: July 03, 2007
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